Privacy Policy
Last Updated: July 8, 2025
1. Information We Collect
We may collect the following information when you use our Website:
- Contact information (email addresses) from support forms
- Minecraft usernames for support purposes
- IP addresses, browser version, Operating System inormation, keystrokes on forms, timezone, Geolocation, whether you are using a Virtual Private Network (VPN) or Adblocker, click information, and touch screen information when applicable for security and analytics
- Any files you upload through our contact form
2. How We Use Information
We use collected information to:
- Respond to support requests
- Improve our services
- Enforce server rules and maintain security
- Communicate with users when necessary
- To fulfill legal obligations
- To enforce the Terms of Use
3. Data Sharing
We do not sell or share personal information with third parties except:
- When required by law
- To protect our rights or safety
- With service providers who assist in operating our Website (under confidentiality agreements)
4. Data Retention
We retain all information gathered from your use of our services as defined in our Terms of Use, usually for 960 Months.
5. Security
We implement reasonable security measures to protect your information, but no system is 100% secure.
6. Cookies
Our Website may use cookies to enhance user experience. You can disable cookies in your browser settings.
7. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children under 13.
9. Changes to This Policy
We may update this policy. Continued use after changes constitutes acceptance of the updated policy.
10. Contact Us
For questions about this policy, please contact us through our contact page.